Kübler-Ross's theory of dying described five stages of loss experienced by someone who faces the news of their impending death. These “stages” does not really mean stages that a person goes through in order or only once; nor are they stages that occur with the same intensity. Everyone experiences these stages differently but ultimately they experience it at some point or another. Kubler-Ross's theory includes denial, anger, bargaining, depression, and acceptance. Her work was invaluable, due to her vast research as she chronicled nearly the full array of reactions to death. It highlighted the counseling needs of the dying.
Working with people, you need to have some empathy, especially with dying patients. These people are coming to you in their final moments and they deserve the utmost respect. That being said, if I worked in a facility that provides care for terminally ill patients and their families, I would ensure we have well-trained staff in grief counseling. The patients will be going through a lot of emotions and need people who are well-trained in the topic. I would also make sure that their stay does not feel like a hospital stay. I want the patients so feel as if they're at home and not in a cold hospital.
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